Find your connection details

To connect to your Tiger Cloud service, self-hosted TimescaleDB, or Managed Service for TimescaleDB, you need at least the following:

• Hostname
• Port
• Username
• Password
• Database name

Find the connection details based on your deployment type:

Tiger Cloud

Connect to your service

Retrieve the connection details for your Tiger Cloud service:

• In <service name>-credentials.txt:

  All connection details are supplied in the configuration file you download when you create a new service.

• In Tiger Console:

  Open the Services page and select your service. The connection details, except the password, are available in Service info > Connection info > More details. If necessary, click Forgot your password? to get a new one.

  

Find your project and service ID

To retrieve the connection details for your Tiger Cloud project and Tiger Cloud service:

1. Retrieve your project ID:

   In Tiger Console, click the arrows next to the project name in the top left. The project ID is under the project name.

   

2. Retrieve your service ID:

   Click the dots next to the service, then click Copy next to the service ID.

   

Create client credentials

You use client credentials to obtain access tokens outside of the user context.

To retrieve the connection details for your Tiger Cloud project for programmatic usage such as Terraform or the Tiger Cloud REST API:

1. Open the settings for your project:

   In Tiger Console, click Settings.

2. Create client credentials:

   1. Click Create credentials, then copy Public key and Secret key locally.

      

      This is the only time you see the Secret key. After this, only the Public key is visible in this page.

   2. Click Done.

Self-hosted TimescaleDB

Find the connection details in the PostgreSQL configuration file or by asking your database administrator. The postgres superuser, created during PostgreSQL installation, has all the permissions required to run procedures in this documentation. However, it is recommended to create other users and assign permissions on the need-only basis.

Managed Service for TimescaleDB

In the Services page of the Managed Service for TimescaleDB Console, click the MST service you want to connect to. You see the connection details: