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Control user access to projects

Manage project roles, add and remove users, and transfer ownership

When you sign up for a $1000-credit, 30-day free trial, Tiger Cloud creates a project with built-in role-based access.

This includes the following roles:

  • Owner: Tiger Cloud assigns this role to you when your project is created. As the Owner, you can add and delete other users, transfer project ownership, administer services, and edit project settings.
  • Admin: the Owner assigns this role to other users in the project. A user with the Admin role has the same scope of rights as the Owner but cannot transfer project ownership.
  • Developer: the Owner and Admins assign this role to other users in the project. A Developer can build, deploy, and operate services across projects, but does not have administrative privileges over users, roles, or billing. A Developer can invite other users to the project, but only with the Viewer role.
  • Viewer: the Owner and Admins assign this role to other users in the project. A Viewer has limited, read-only access to Tiger Console. This means that a Viewer cannot modify services and their configurations in any way. A Viewer has no access to Data view and has read-queries-only access to SQL editor.
Project users in Console

If you have the Enterprise pricing plan, you can use your company SAML identity provider to log in to Console.

Add a user to your project

New users do not need to have a Tiger Cloud account before you add them, they are prompted to create one when they respond to the confirmation email. Existing users join a project in addition to the other projects they are already members of.

To add a user to a project:

  1. In Tiger Console, click Users, then click Add new user
  2. Type the email address of the person that you want to add, select their role, and click Invite user

    Enterprise pricing plan and SAML users receive a notification in Console. Users in the other pricing plans receive a confirmation email. The new user then joins the project.

Join a project

When you are asked to join a project, Tiger Console sends you an invitation email. Follow the instructions in the invitation email to join the project:

  1. In the invitation email, click Accept Invite

    Tiger Cloud opens.

  2. Follow the setup wizard and create a new account

    You are added to the project you were invited to.

Resend a project invitation

Project invitations are valid for 7 days. To resend a project invitation:

  1. In Tiger Console, click Users
  2. Next to the person you want to invite to your project, click Resend invitation

Change your current project

To change the project you are currently working in:

  1. In Tiger Console, click the arrows next to the project name in the top left
    Change project in Console
  2. Select the project you want to use

Transfer project ownership

Each Tiger Cloud project has one Owner. As the project Owner, you have rights to add and delete users, edit project settings, and transfer the Owner role to another user. When you transfer ownership to another user, you lose your ownership rights.

To transfer project ownership:

  1. In Tiger Console, click Users
  2. Next to the person you want to transfer project ownership to, click > Transfer project ownership

    If you are unable to transfer ownership, hover over the greyed out button to see the details.

  3. Enter your password, and click Verify
  4. Complete the two-factor authentication challenge and click Confirm

If you have the Enterprise pricing plan, and log in to Tiger Cloud using SAML authentication or have not enabled two-factor authentication, contact support to transfer project ownership.

Leave a project

To stop working in a project:

  1. In Tiger Console, click Users
  2. Click > Leave project, then click Leave

    Your account is removed from the project immediately, you can no longer access this project.

Change roles of other users in a project

The Owner can change the roles of all users in the project. An Admin can change the roles of all users other than the Owner. Developer and Viewer cannot change the roles of other users.

To change the role for another user:

  1. In Tiger Console, click Users
  2. Next to the corresponding user, select another role in the dropdown

    The user role is changed immediately.

Remove users from a project

To remove a user’s access to a project:

  1. In Tiger Console, click Users
  2. Next to the person you want to remove, click > Remove
  3. In Remove user, click Remove

    The user is deleted immediately, they can no longer access your project.